Privacy Policy

Effective March 7, 2016

Interfocus, Inc. (“us”, “we”, “Interfocus”) is committed to respecting the privacy of our customers, partners, visitors, and other users of Interfocus websites, including (collectively, the “Site”). This notice describes our privacy policy (“Privacy Policy”), which covers the personal and other information that we collect on the Site. By visiting our Site, you accept the practices outlined in this Privacy Policy. We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy. If we do, we will notify you by posting the amended policy on our Site. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Information Collected on the Site.

As used in this Privacy Policy, personal information means information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context, such as an individual’s name, postal address, email address and telephone number.

We may receive and electronically store any personal information you enter on our Site or provide to us in any other way, including your personal information submitted when you request information about our products and services or carry out transactions through our Site, such as purchasing a license to a product or any upgrades. Interfocus may also receive and electronically store any personal information that you input to complete a registration process or create an account or profile, including when you register/subscribe for (i) an account or product support, (ii) free and trial versions of our products, (iii) access to restricted content, (iv) a community forum or partner portal or (v) our mailing lists. Such personal information that may be collected by Interfocus in connection with your use of the Site include: (a) personal name, (b) postal address, (c) email address and (d) telephone number and (e) job title(s). Interfocus may also collect information about your employer/company, including company name and number of employees. The personal information you provide may be used for such purposes as responding to your requests for certain products and services (including technical support services), verifying your identity to allow you to access certain features on the Site, to complete payment and billing transactions, communicating with you about new product and service offerings (including via email), and to conduct market research analyses, including to analyze user characteristics and usage patterns in order to better understand how our Site is being used by visitors.

Automatically Collected Information

When you visit the Site, web servers may track and collect general information about your visit (for example, the time and date of your visit, or the address of the website from which you entered the Site), which is stored as anonymous, aggregate data (“Traffic Data”). The collection and tracking of such Traffic Data may entail the use of cookies, pixels, web beacons and analytics software. Interfocus may use Traffic Data to help diagnose problems with its server, analyze trends and visitor behavior on the Site and administer the Site. You may, at your option, expense and responsibility, set your browser to refuse cookies or delete cookies from your computer but doing so may prohibit you from making full use of the Site.

Automated Mechanisms (Cookies, Web Beacons/Pixels)

Like most web businesses, the Site uses automated mechanisms (such as cookies and web Beacons/pixels) to keep track of user interactions with our Site and related services.  Cookies are small packets of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognize repeat users and allow a website to track web usage behavior. Web beacons (also known as pixels, clear gifs or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. Interfocus may collect information such as your internet protocol address, browser type and access times using such automated mechanisms (see the below “Analytic Vendors” section for other information collected by our Analytic Vendors who also use automated mechanisms).

Interfocus uses such automated mechanisms for such purposes as to (i) improve the safety, performance and security of our Site, (ii) remember information that you have submitted on forms when you request services on our Site, (iii) understand what interests our users, (iv) measure the effectiveness of our advertising and (v) track and analyze visitor behavior and trends. You may be able to set your browser to notify you when you are sent an automated mechanisms (such as a cookie), and you may also elect not to accept such automated mechanisms by changing the designated settings on your web browser. However, not utilizing automated mechanisms may prevent you from using certain functions and features of the Site.

Analytic Vendors

Interfocus uses certain data analytics services provided by third party vendors (collectively “Analytics Vendors”) to collect and analyze data concerning the characteristics and activities of users of our Site. Analytics Vendors may use automated mechanisms such as cookies or web beacons or analytics software. The information generated by a cookie about your use of our Site (including your IP address) and other inferred data, including data derived from your IP address such as your company name, ISP provider, city, state, region, country, area code and browsing history may be transmitted to or collected or stored by the Analytics Vendors on their respective servers which may be located in the United States or elsewhere in the world, including on servers supplied by third party hosting vendors.  Analytics Vendors may also collect or have access to personal information that you submit when you (i) request information about or purchase a license for Interfocus products and services or (ii) input information to complete a registration process or create an account or profile for the Site, and such information may be transmitted to and stored by Analytics Vendors on their respective servers which may be located in the United States or elsewhere in the world, including on servers supplied by third party hosting vendors.

The Analytics Vendors will use this information for the purpose of evaluating your use of and behavior on our Site, compiling reports on website activity and providing other services relating to website activity and internet usage.  The Analytics Vendors may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the Analytics Vendors’ behalf.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our Site(s).

Sharing of Information

Currently, Interfocus will not share your personal information with third parties except as set forth in this Privacy Policy. Interfocus may share your personal information with:

(i) Contractors and service providers we use to support our business as may be required, for example, to fulfill orders, conduct billing/credit card processing, and provide data analytics services. Such contractors and service providers will be permitted to obtain only the personal information they need to deliver the service in accordance with our policies under confidentiality agreements and not for their own purposes.

(iii) Authorized partners, distributors and resellers to fulfill any terms under your licensing and service relationship with us and to provide you with local technical and customer support.

(iii) Other third parties (1) where reasonably necessary to provide requested services to you, (2) if authorized by you, or (3) if Interfocus is required to do so by law or regulation, or in the good faith belief that such action is necessary (a) to conform or comply with any legal, regulatory, law enforcement or similar requirement or investigation, (b) to enforce our Terms of Use, or (c) to protect or defend the rights or property of Interfocus or any other user.

(iv) Interfocus’ affiliates (which shall mean subsidiaries, parent companies, joint venture partners and other corporate entities under common ownership located in the United States, Japan or anywhere else in the world) for the purpose of transferring and processing such personal information based on our instructions and for such purposes as described in this Privacy Policy.

(v) To another company in connection with a merger, sale (including a sale of some or all of Interfocus’ assets) or acquisition by or of Interfocus. In that event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy.

Review, Update, Correct, or Delete Personal Information

For certain areas or portals on our Site that have user profiles, you may review, update, correct or delete your personal information on such user profile by logging into your profile. Note that we reserve the right to terminate or delete any registration or promotional entry if we believe the personal information submitted was knowingly false or fraudulent.  To delete your personal information, you may also email us at  We will use commercially reasonable efforts to honor your request.

Do Not Track Signals

The Site does not respond to DNT (Do Not Track) signals.

Open Forums

Please note that any information you post to a public/community bulletin board, news groups, forums, communities, partner portal, blog or chat room (“Open Forums”), is available to all persons accessing that location, and your e-mail address and other personal information or content you upload may also be posted on the Open Forums. The information you share, including your name, email address or other contact information, would then be available to all persons accessing the Open Forums, and such information may be read, collected or used by others for any purpose, including sending you unsolicited messages. We are not responsible for any information you elect to submit in or to the Open Forums or the use of such information.

Email Communications

You may receive emails from us if you subscribe to our mailing lists or otherwise request information regarding our products, services, or specific Interfocus events. We respect your time and attention by limiting the frequency of our mailings. If you do not wish to receive further emails from us, simply follow the unsubscribe instructions at the bottom of any email to opt out of receiving future messages. You may also request at any time to be removed from our contact database by sending an email to

Your California Privacy Rights.

Pursuant to Section 1798.83 of the California Civil Code, customers, prospective customers, and visitors of our Site who are residents of the State of California have the right to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes.  If you are a California resident and wish to request such information email us at with “California Privacy Rights” in the subject line.

Children Under the Age of 13

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, please do not register on the Site, make any purchases through the Site or send any information about yourself to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at


Information collected by Interfocus is housed in secure databases, equipment and servers located in the United States, Japan and/or in other countries.  The databases, equipment and servers we utilize may be owned by third party providers. Although we take reasonable precautions against possible security breaches of our Site, databases, equipment or servers, and records, we cannot guarantee that unauthorized access, hacking, data loss, or other security breaches and factors beyond our control will never take place and result in disclosure of your personal information.  Accordingly, we disclaim any guarantees, warranties or representations relating to maintenance or nondisclosure of any personal information collected from you. Please further be aware that no data transmission over the internet can be guaranteed to be secure. As a result, Interfocus cannot ensure the security of any information you provide, and you do so at your own risk. Once Interfocus receives your transmission, it will make reasonable efforts to ensure its security on its systems.

Third Party Sites

The Site may permit you to link to other websites on the internet, and other websites may contain links to our Site. These other websites are not under Interfocus’ control. The privacy and security practices of websites linked to or from the Site are not covered by this Privacy Policy, and Interfocus is not responsible for the privacy or security practices or the content of such websites. We encourage you to visit those third party websites for more information regarding their specific practices.

Governing Law

Interfocus is incorporated in California (U.S.A.) and its business operations are primarily conducted in the State of California, U.S.A.  We operate our company and administer this Privacy Policy under applicable U.S. and California laws and regulations.  If you use our Site from outside the United States, you are thereby consenting for your personal information to be transferred to, stored in and be processed in the United States and/or in other countries by Interfocus and/or its affiliates in the manner described in this Privacy Policy. Furthermore, you acknowledge that the privacy laws of the United States and the State of California may differ from the laws in the state or country where you reside and may not provide you the same rights or protections for your personal information as those laws.


If you have any comments, concerns or questions about this Privacy Policy, please contact us at

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